FAQ

The Security Agency Recruitment and HRM Portal is an integrated platform designed to streamline recruitment, employee management, attendance tracking, leave management, and payroll processing for security agencies. It connects candidates with job opportunities and allows agencies to manage their workforce efficiently.

You can access the portal via our website or mobile app. Simply register as a candidate or agency to get started.

Yes, the portal employs advanced security measures, including encryption, multi-factor authentication (MFA), and role-based access control to ensure the safety of your data.

To register, visit the candidate registration page, fill out the required information, upload your resume, and complete the registration process.

Once registered, you can use the job search feature to filter job postings by location, job type, and other criteria. You can also save your favorite job postings.

To apply for a job, click on the job posting and follow the application instructions. You can track the status of your applications through your candidate dashboard.

You will receive real-time notifications via email and in-app alerts regarding your application status, interview schedules, and job offers.

Visit the agency registration page, provide your agency details, upload necessary documents, and complete the registration process.

After logging in, go to the "Create Job Post" section, fill in the job details, and publish the posting. Candidates will be able to view and apply for the job immediately.

You can manage job applications through your agency dashboard, where you can review, shortlist, schedule interviews, and select candidates.

Use the interview scheduling feature to set up interview slots. Candidates can choose available slots, and both parties will receive notifications about the scheduled interviews.

The attendance tracking system uses biometric systems, RFID, or mobile check-ins to record employee attendance in real-time. Managers can view attendance records through the HRM dashboard.

Employees can submit leave requests through the portal, and managers can approve or reject them. The system updates leave balances in real-time.

Payroll is processed based on attendance and leave data. The system calculates salaries, generates payslips, and allows employees to download them from their profiles.

Yes, employees can view and download their salary slips directly from the portal.

Use the "Forgot Password" link on the login page to reset your password. You will receive an email with instructions to reset your password.

You can update your profile information by logging in and navigating to the "Profile" section. Make the necessary changes and save the updates.

For technical support, you can contact our support team via the "Help" section on the portal. You can also email us at [email protected] or call our support hotline.

The portal is regularly updated to include new features, improvements, and security patches. Notifications about updates are sent to all users.

Yes, we offer a mobile app for both Android and iOS devices. You can download it from the Google Play Store or Apple App Store.